Event Check-in Process
Everyone walking through the door to party venue must either be checked-in by volunteer, or checked for appropriate wristband/stamp
- Scan QR code for check-in. If no QR code is available, look up the attendee’s name/email/ticket number at the Check-In Sheet.
- Verify attendee information:
- NAME: Ask the attendee to state their full name and compare it with the name on the form. Ensure it matches exactly.
- PASS TYPE: Check the Pass type and make sure it matches with the event day. If it doesn’t match, they may have another registration on the list, check the Registration list
- COMPETITIONS: Check if they have signed up for the comp, ask if they would like to (collect payment). (SATURDAY ONLY) Issue them a bib number and note it down on the competition sheet.
- PAID STATUS: Check the payment status on the form. Look for indicators such as “Paid,” “Unpaid,” or “Partial Payment.”
- If the status is “Paid,” proceed to step 5.
- If the status is “Unpaid” or “Partial Payment,” note the amount due and proceed to step 3.
- After completing check-in, give the appropriate wristband.
Blue = Full Pass
Green = Party Pass
Light Green = Workshop
Yellow = Saturday Pass (Workshop + Party)
Single Night Tickets = RS STAMP ONLY - Can also offer a HSF T-Shirt ($150HKD)
- If payment is due, check the “amount due” field and collect payment via:
- CASH
- FPS (see FPS details below)
- STRIPE (see QR codes below, but remember to mention the extra credit card fee)
- Fill out details for ‘Door Payment Method’, including the amount paid and payment type. Fill in the exact ‘Amount Paid’ as well.
- Once payment is checked/collected, click on ‘Paid’ at the bottom of the form and submit.
- If there are any issues, contact the admin to resolve them.
Sample Check-in Form
To familiarize yourself with the check-in process, please review this sample form. It contains pre-filled information for a fictional attendee:
This sample form demonstrates how attendee information will be displayed and what fields you’ll need to verify or update during the check-in process.
Walk-in Registration
- For walk-in registrations, manually collect information using ‘Walk-In’ Physical form
- Collect the following information:
- NAME (required): Ask for the attendee’s full name
- EMAIL (optional): Ask if they want a receipt, and if so, collect their email address
- Follow the payment collection process as described in steps 3-5 of the main check-in process above.
FPS/STRIPE Payments
FPS ID: 105782098FPS email: info@rhythmstudiohk.com
For STRIPE payments (last resort), ask admin to provide QR code to scan.