Terms & Conditions — Rhythm Studio Ltd.

Rhythm Studio Ltd. — Terms & Conditions

Effective Date: June 2026
Jurisdiction: Hong Kong SAR

Rhythm Studio Ltd. (“Rhythm Studio”, “we”, “us”) reserves the right to amend these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the current terms. Where changes are material, reasonable notice will be provided.

1. Class Registration & Booking

All classes require advance registration.
Booking is on a first come, first served basis.
Rhythm Studio operates a waitlist system to maintain an ideal Lead-Follow balance in partner-based classes.
Registering with a partner of the opposite role will always allow you to bypass the waitlist.
You will be notified by email upon registration as to whether you have been accepted into class or placed on the waitlist.
Rhythm Studio reserves the right to refuse or cancel a registration where a class is deemed unsuitable for a student’s current level.

2. Cancellations & Refunds

Cancellations made within 48 hours of a class will not be refunded.
Event and dance social tickets are non-refundable once purchased.
Exceptional circumstances are handled on a case-by-case basis at the sole discretion of Rhythm Studio.
If Rhythm Studio cancels a class for any reason other than severe weather (see Section 4), a make-up class or credit will be offered.
Rhythm Studio is not liable for any travel, accommodation, or other costs incurred by students in connection with a cancelled class or event.

3. Weather Policy

Classes will proceed as normal during Amber Rainstorm warnings and up to Typhoon Signal 3.
During Typhoon Signal 8, Rhythm Studio will communicate directly with registered students regarding whether class will proceed.
Classes will be automatically cancelled under the following severe weather conditions:
- Red or Black Rainstorm Warning
- Typhoon Signal 9 or above
Where a cancelled class is part of a course cycle, a make-up class will be organised. Stand-alone drop-in classes cancelled due to severe weather will be credited to the student’s account.
Rhythm Studio will communicate weather-related decisions via email and/or social media as promptly as possible.

4. Privacy & Personal Data

Rhythm Studio collects names and email addresses for the purposes of class administration and marketing communications.
We will not share your personal data with any third parties.
You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe link in any email.
Rhythm Studio may photograph or film classes, events, and socials. We reserve the right to use such images and footage on our website and social media channels.
If you do not wish to appear in published photos or videos, please notify us in writing and we will take reasonable steps to accommodate your request.
Personal data is handled in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
For any concerns regarding your personal data, please contact us.

5. Code of Conduct

Students are expected to treat instructors, staff, and fellow students with respect at all times.
Rhythm Studio operates a zero-tolerance policy toward harassment, discrimination, or inappropriate behaviour of any kind.
Rhythm Studio reserves the right to remove any student from a class or event, or suspend their account, for conduct deemed disruptive or inappropriate, without refund.
Appropriate dance attire and footwear is recommended. Rhythm Studio accepts no liability for injury resulting from unsuitable clothing or footwear.

6. Health & Safety

Students participate in all classes and events at their own risk.
Students with pre-existing medical conditions, injuries, or physical limitations are responsible for informing their instructor prior to class.
Rhythm Studio accepts no liability for injury sustained during classes or events, except where caused by the proven negligence of Rhythm Studio staff.
Students are advised to ensure they are adequately covered by personal health or accident insurance.

7. Rewards Programme

7.1 Introduction

The Rhythm Studio Rewards Programme is operated by Rhythm Studio Ltd. Participation is subject to these terms. Full details of ranks and rewards are available on the Rewards page.

7.2 Eligibility

The Programme is open to all registered students with an active Rhythm Studio website account.
Membership is personal and non-transferable.
Rhythm Studio reserves the right to suspend or terminate any account found to be abusing the Programme.

7.3 Earning Points

Points are awarded at a rate of 1 point per HKD 100 spent on eligible classes, courses, and workshops.
Points are linked to confirmed payments only. Pending, disputed, or refunded transactions will not generate points.
If a class or course is cancelled by the Member and a refund is issued, the corresponding points will be deducted.
If a class is cancelled by Rhythm Studio, no points will be deducted.
Points have no cash value and cannot be exchanged for cash, transferred, or gifted unless explicitly stated otherwise.

7.4 Point Balances & Expiry

Points accumulate over time and do not expire.
Point balances are viewable on the Rewards page.
Rhythm Studio reserves the right to correct any balance resulting from error, technical fault, or fraudulent activity.

7.5 Redemption

All rewards must be redeemed within 2 months of the date they are issued, unless otherwise stated.
Unredeemed rewards that pass their redemption window are forfeited with no replacement or compensation.
Rewards are non-transferable and may only be redeemed by the Member to whom they were issued, unless the reward explicitly includes a guest entitlement.
Rewards cannot be exchanged for cash or alternative rewards.
Reward discounts cannot be combined with other promotions unless explicitly permitted by Rhythm Studio.
To redeem a reward, contact us or follow the redemption instructions provided at the time of issue.

7.6 Wall of Fame (Legend Rank)

Upon reaching Legend rank, the Member’s name and photo will be published on the Rhythm Studio Wall of Fame page.
By reaching Legend rank, the Member consents to this publication.
Members who do not wish to be featured must notify Rhythm Studio in writing within 14 days of reaching Legend rank. The 50% course discount will still apply.

7.7 OG Discount

The 10% OG discount applies to all classes and workshops for 12 months from the date of issue, applied automatically at checkout.
The discount is a one-time reward and is not renewed automatically.

7.8 Fraud & Abuse

Any attempt to manipulate or abuse the Programme will result in immediate disqualification and potential account suspension.
Rhythm Studio reserves the right to recover any rewards obtained fraudulently.

7.9 Programme Changes & Termination

Rhythm Studio may modify, suspend, or terminate the Programme at any time.
Upon termination, rewards within their active redemption window will be honoured for 30 days following the termination notice.

8. Liability

Rhythm Studio’s liability to any student is limited to the value of the class or event booking in question.
Rhythm Studio accepts no responsibility for loss, theft, or damage to personal belongings on its premises or at its events.
Nothing in these Terms & Conditions limits liability for death or personal injury caused by Rhythm Studio’s negligence.

9. Governing Law

These Terms & Conditions are governed by the laws of the Hong Kong Special Administrative Region. Any disputes shall be subject to the exclusive jurisdiction of the Hong Kong courts.

10. Contact

For any questions regarding these Terms & Conditions, please visit our Contact page.

Terms and Conditions

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